Every document we publish.

All public legal and compliance documents in one place. The four customer-facing documents (Terms, DPA, AUP, Privacy) are available in English and Arabic. Toggle inside each page.

Customer agreements

The documents every clinic, pharmacy, and patient accepts at signup. Click-through, binding under UAE Federal Decree-Law 46/2021.

Terms of Service

شروط الخدمةEN · AR

The agreement that governs every use of the Sehtak platform: clinic, pharmacy, doctor, patient. Click-through; satisfies UAE Federal Decree-Law 46/2021 e-signature requirements.

Version 2.1 · 2026-06-08

Data Processing Agreement

اتفاقية معالجة البياناتEN · AR

Controller / Processor terms binding every facility that processes patient data through Sehtak. Required by UAE PDPL Article 26. Accepted via the same click-through as Terms.

Version 2.1 · 2026-06-08

Acceptable Use Policy

سياسة الاستخدام المقبولEN · AR

The rules every user agrees to: clinical and regulatory conduct, security, communications, payments, AI-misuse boundaries.

Version 1.1 · 2026-06-08

Privacy & data

How we handle data: patient-facing privacy commitments and the live list of every third-party processor.

Privacy Policy

سياسة الخصوصيةEN · AR

How Sehtak handles personal and health data under UAE PDPL (Federal Decree-Law 45/2021). Patient-facing.

Version 1.2 · 2026-06-08

Sub-Processors

الموردون من الباطن

Every third party that processes personal data on Sehtak's behalf. Required by PDPL Article 26 and our customer DPAs. Updated 30 days before any material change.

Updated 2026-05-21

Compliance & regulatory

Submissions and assessments under UAE health and data-protection regulators.

PDPL Data Protection Impact Assessment

تقييم أثر حماية البيانات

High-risk processing assessment prepared under UAE PDPL Article 21: data flows, risks, safeguards.

Under review. UAE Data Office submission pending

ADHICS v2.0 Control Mapping

تطبيق ADHICS v2.0

Sehtak's mapping against the Abu Dhabi Healthcare Information and Cyber Security Standard v2.0: 692 controls, 328 mandatory basic controls.

Under review. AAMEN portal submission pending

Questions or requests? Email legal@sehtak.ae for legal, dpo@sehtak.ae for data-protection (DPO), privacy@sehtak.ae for subject-access requests, or security@sehtak.ae for security incidents.